How the money is received in Cuba?

Deposits into AIS Card

The funds sent from our site will be deposited into an AIS debit card, which can be used to withdraw cash at ATMs or to pay in stores throughout Cuba.

The first time a remittance is sent to a beneficiary, a new card must be created, which will be available for pickup at a local office in the beneficiary's province. After the card is created and picked up, all future remittances will be deposited into the card.

Funds can also be deposited into pre-existing AIS cards obtained through other agencies or requested by the beneficiary at FINCIMEX's offices in Cuba.

Direct Deposits into Savings Accounts

Remittances will be paid in MLC. Currently we deposit at:

  • Banco Metropolitano S.A.,
  • Banco Popular de Ahorro (BPA) and
  • Banco de Crédito y Comercio (BANDEC)

Commercial banks will validate the remittances destined for bank accounts, verifying the existence of the bank account and the account holder. All data must be in correspondence with the accountholder to prevent the transaction from being declined.


See more articles

How to send money through our website?

What information do I need from my family member to send a remittance?

Once I order an AIS card how long does it take for my family to receive the card?